What happens to carer’s allowance when someone dies?

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When a family member or friend you’ve been caring for passes away you may get some financial help from the government. But you’ll also find that they need to eventually stop your carer’s allowance payments. We’ve put together some info on what you’ll need to do if the person you’re caring for passes away and what help you may be able to get.

Carer’s allowance: What happens when someone dies?

If the person you care for passes away your carer’s allowance payments will stop 8 weeks after the person’s death.

You’ll need to contact the Carer’s Allowance Unit to let them know what’s happened. If you don’t tell them as soon as possible you could be overpaid. This means that you’ll have to pay back what you owe when you do get in touch.

How to stop carer’s allowance

Usually you can report changes to your circumstances as a carer online. But when the person you care for passes away you’ll need to contact either:

OR

Contact the DWP Bereavement Service if the death of the person you cared for hasn’t been registered yet.

They’ll update your account so that your carer’s allowance stops at the right time. They’ll also talk to you about any other benefits you may be entitled to. Take some time to think about any questions you have about your benefits and write them down before you call. This will help jog your memory as you talk through what’s happened on the phone. Call the helpline on 0800 731 0469.

If the death of the person you cared for has already been registered you can use the Tell Us Once service.

If you were responsible for registering the person’s death then you may have already been told how to use the Tell Us Once service by the registrar. Some register offices will offer the service there and then. But some will refer you to the online portal. This service will report the death to several government organisations at once including DWP. So your carer’s allowance payments will be stopped at the right time as long as you use the service as soon as possible.

If you’re unable to use the Tell Us Once service you’ll have to contact the Bereavement Service at DWP instead.

What happens to your other benefits after the person you care for dies?

If you get carer’s allowance you may also get extra amounts added to your other benefits.

But what happens to them after you’ve told DWP about the death of the person you care for?

You may have been getting:

Always check your specific circumstances with the Bereavement Service at DWP. They should be able to tell you what you’ll get and when it’ll stop. That way, you know what’s going to happen to your benefits in advance.

Finding it difficult to get through to DWP? Get in touch with Turn2Us. They’ll offer advice on what will happen to your benefits. They may even be able to put you in touch with a local advisor.

Is there a bereavement payment for carers?

No, not specifically. But the government does offer other financial support for people who have lost a partner or relative. See if the financial support below applies to you.

Bereavement support payment

This is given to people who have lost their wife, husband or civil partner. It’s not means tested and it’s tax free. But it could affect some of your other benefits at a later date. Read our guide to the bereavement support payment to check your eligibility and see what you could be entitled to.

Funeral expenses payment

If you already get other benefits from the government you may be able to get the funeral expenses payment. This helps cover the costs of a funeral when a family member passes away. Read our guide to the funeral expenses payment to see if you’re eligible.

Getting help after a bereavement

After caring for someone who passes away you may find that you need some emotional support. It can take some time to adjust when you stop your caring role. Speaking to someone may help. Carers Trust or Carers UK may be able to put you in touch with someone who knows what you’re going through. Or if you think bereavement counselling may help, Cruse offers free grief counselling services.

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Funeral Director fees

The price quoted contains the Funeral Director fees for a simple funeral. This includes:

  • Funeral Director fees for meetings, paperwork and running the funeral
  • Collection of the deceased and care prior to funeral
  • Hearse or appropriate vehicle for transport to the funeral
  • Basic coffin

The Funeral Director fees quoted do not include third party costs (often called disbursements). The Funeral Director will guide you through your options. These costs are:

  • Cremation or burial fees
  • Medical certificate for cremation
  • Clergy or officiant fee for conducting the ceremony

In addition to the disbursements you may want to discuss optional costs with your Funeral Director - these could include:

  • Funeral flowers
  • Memorial (venue hire, catering etc)
  • Memorial headstone
  • Orders of service
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What is a Direct Cremation?

A Direct Cremation is an alternative to the traditional funeral. This involves the cremation of the deceased without a funeral service. A Direct Cremation is generally the most economic option because costs of the coffin, preparation of the body, funeral service and expensive transportation are not included. However, many people choose Direct Cremations for reasons other than expense, for example:

  • - Wanting to have a memorial at a different time to the cremation
  • - Expressed desire from the deceased to not have a ceremony
  • - Individuals with relatives who face big physical or geographical challenges in coming together for a ceremony

The prices quoted for Direct Cremations include:

  • All charges, meetings and paperwork for the cremation
  • Collection of deceased and care prior to cremation
  • A simple coffin and urn for the ashes
  • Cremation fees and delivery of ashes to the family
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Attended funeral

This is Funeral Choice’s best estimate of this Funeral Director’s fees for an Attended Funeral, which is where family and friends have a ceremony or service for the deceased person at the same time as they attend their burial or cremation.

This price includes the following:

  • Taking care of all necessary legal and administrative arrangements
  • Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care
  • Care of the deceased person before the funeral in appropriate facilities.
  • Providing a suitable coffin
  • Optional viewing of the deceased person for family and friends, by appointment with the funeral director
  • At a date and time you agree with the funeral director, taking the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) in a hearse or other appropriate vehicle

In addition to the Funeral Director’s fee, there will be third party costs to consider (sometimes called disbursements) to cover the other aspects of a funeral (such as the crematorium or burial fees). Your chosen Funeral Director will be able to provide these for you.

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Unattended funeral

This is Funeral Choice’s best estimate of this Funeral Director’s fees and the crematorium fee for an Unattended Funeral, which is where family and friends may choose to have a ceremony, event or service for the deceased person, but they do not attend the burial or cremation itself. This is also known as a Direct Cremation.

This price includes the following:

  • Funeral Director's fees
  • Crematorium fee (for an unattended funeral) as selected by the Funeral Director

In addition to this fee, there might be additional third party costs to consider (sometimes called disbursements). Your chosen Funeral Director will be able to explain these for you.

If you wish to attend the funeral, you should view the “Attended Funeral” price instead.

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Why is this price Estimated?

We work hard to ensure the Funeral Director Fees we display are accurate and up to date. However, unlike with our partners, we cannot guarantee this price is correct today.

Funeral Director fees

The price quoted contains the Funeral Director fees for a simple funeral. This includes:

  • Funeral Director fees for meetings, paperwork and running the funeral
  • Collection of the deceased and care prior to funeral
  • Hearse or appropriate vehicle for transport to the funeral
  • Basic coffin

The Funeral Director fees quoted do not include third party costs (often called disbursements). The Funeral Director will guide you through your options. These costs are:

  • Cremation or burial fees
  • Medical certificate for cremation
  • Clergy or officiant fee for conducting the ceremony

In addition to the disbursements you may want to discuss optional costs with your Funeral Director - these could include:

  • Funeral flowers
  • Memorial (venue hire, catering etc)
  • Memorial headstone
  • Orders of service
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Funeral Choice charity donation

To redeem the £20 charity donation all you have to do is select the charity from the dropdown list in the Make Contact form. Once you have confirmed arrangements with that funeral director send us an email to info@yourfuneralchoice.com confirming the service has been arranged. After we receive this email we will make the donation to the chosen charity and confirm back to you.

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